Cancellation Policy - Self Guided Courses and Training Programs

This Cancellation Policy applies to Pre-recorded, Self-guided, “non-recurring subscription-based” Courses and Training Programs.

ALL COURSE FEES AND TRAINING PROGRAM FEES PAID ARE NON-REFUNDABLE.

NO REFUNDS or NO CREDITS for partially complete training courses or missed classes.

Cancellation or Modification of your course enrollment can be done within 24 hours from your purchase.

A request to cancel or modify your course enrollment within 24 hours from your purchase by email to support@ masteryinsights.com.

To avoid delay in processing your cancellation, please provide the course registrant name and email, date, name of course enrolled and type of payment method in your email.

To modify an enrollment, please provide the course registrant name and email, date, name of course enrolled and the correct course you want to enroll in. While seat availability may be limited, we may not guarantee a successful modification but will do our best to process your modification request.

After 24 hours from your purchase, your course enrollment is considered as “confirmed”, and it is too late to cancel or modify it.

Training Courses sold with Money Back Guarantee may be eligible for Refund, provided the course registrant meets certain conditions to exercise the Guarantee.

**Guarantee must be specified on the sales or checkout page to qualify for a refund.**

Refund Requests must be submitted to support@ masteryinsights.com prior to the expiration date of the Money Bank Guarantee.

Please refer to the Terms & Conditions for Self Guided Courses for further explanations of details.

Current Courses and Training Programs that are applicable to this policy are as follow:
• Executive Presence Collection
• The Art of Getting Buy-in
• Professional Relationship Mastery
• Think Like A CEO Training
• High-Impact Communication Training
• Other Courses by Mastery Insights, Inc., its subsidiaries and affiliates

The above Courses and Training Programs are not an exclusive list for which the Cancellation Policy will be applicable. Mastery Insights, Inc. reserves the rights to assign other programs and products against this policy and to update the above list without notice.

Mastery Insights, Inc. reserves the right to amend its Cancellation Policy at any time.

This Cancellation Policy - Self Guided Courses and Training Programs was last modified on April 27, 2025.