TERMS AND CONDITIONS

Welcome to our website. By using or browsing our website, you agree to our terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

WEBSITE TERMS AND CONDITIONS

Effective date: January 19, 2024

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
The owner of this website Mastery Insights Coaching Inc and its directors, partners, agents, and employees assume no responsibility or liability for any consequences resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this website.

The intention of the information we share and post on the website is for informational and promotional purposes only. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

The Privacy Policy outlines how we may collect, use, and share information about you when using our website, together with products and services we offer from time to time on our website and social media pages, including, but not limited to, blog posts, Instagram, YouTube, TikTok, Facebook, LinkedIn, Twitter, and Podcast. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website uses cookies and pixel tags to collect information about the usage of our website. This information is used to help us personalize your experience on our website, and does not contain personally identifiable information. You may delete, block and/or refuse cookies from your browser settings, or you may elect to be notified before cookies are placed.

This site is not a part of the Facebook website or Facebook Inc. Additionally, this site is not endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

The website and Mastery Insights Coaching Inc abide by all relevant Canadian laws in all aspects of our operations. We abide by all the rules of CASL (Canadian Anti-Spam Laws) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

TERMS AND CONDITIONS FOR AWAKEN TO VOCATION + COMMUNICATE TO CONFIDENCE COACHING PROGRAM

By accessing and using the website, there is no client-professional relationship created between you and Mastery Insights Coaching Inc ("Company") and/or Dr. Grace Lee. You will only be a client once you enroll in our Coaching Program.

The Awaken to Vocation + Communicate to Confidence Coaching Program offers you the opportunity to invest in yourself and your personal development with our frameworks, our tools, our materials, and access to Dr. Grace Lee through live virtual training sessions. In addition, you will receive a series of live group coaching sessions throughout the entire Coaching Program. The Coaching Program may include online education and training from invited members outside Company, access to online groups and communities, opportunities to learn from Dr. Grace Lee through virtual events or seminars, exclusive bonus materials, or other opportunities. The Company may at any time remove, amend, or replace any of the services and benefits made available as part of the Coaching Program, and you agree and accept that such addition, removal, amendment, or replacement will not nullify the legal effect of this Agreement.

The following Terms and Conditions govern the Agreement between the client (“You”) and Company, with a registered office at 2700 – 700 West Georgia Street, Vancouver, BC, Canada, V7Y 1B8 that commences at the date of your enrollment into the Coaching Program (“Effective Date”).

In addition to this Agreement, the Company may set standard operating policies and procedures, community participation guidelines and program completion requirements that would govern the delivery of the Coaching Program.

Payments

If you enroll in the Coaching Program, certain data is required to fulfill your request, such as credit card numbers, expirations, security codes, billing information and mailing address, which will be processed through a third-party payment program. This information will not be shared intentionally with any party other than the third-party programs responsible for processing your payment and procuring payment to us. You agree that all information that you provide to DI or such third party vendors will be true, accurate, current and complete.

You agree to pay all fees and charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred.

Upon enrollment in the Coaching Program, You agree to pay to the Company the full purchase amount for the Coaching Program, regardless of what payment option You select at checkout.

The Company offers payment options at the time of purchase, so You can either pay in full or in monthly installments. If You opt for a payment plan, You will be responsible for paying the remaining invoices unless You obtain a refund through our Refund Policy outlined in Section 2 below.

You authorize the Company to automatically charge Your credit card or account used at checkout to complete all payments pursuant to the payment plan You selected at checkout, and You do not require separate authorization for each payment.

2. Refunds

Due to the digital nature the Coaching Program, which includes downloadable materials, documents, tools, streaming videos, online training portal membership and subscriptions, and student interactions through online call sessions,

ALL FEES PAID ARE NON-REFUNDABLE.

If you advise the Company by notice in writing NO LATER THAN 24 HOURS OF YOUR ENROLLMENT IN THE COACHING PROGRAM that you do not wish to continue with the Coaching Program, this agreement shall be at an end and we shall refund to you all monies you have paid to us under this agreement except any costs incurred in implementing the refund such as admin fees and bank charges. NO REFUND WILL BE ALLOWED AFTER 24 HOURS.

We do not offer partial refunds for our Coaching Program and our exclusive bonuses are non-refundable under any circumstances.

3. Commitment to the Program

By entering into this Agreement, You commit and agree to faithfully execute all of the lessons, assignments, and course work in the Coaching Program to the best of Your ability. You further agree to attend all scheduled virtual events or seminars, and live training sessions included as part of the Coaching Program. You also acknowledge that creating results requires tremendous effort and that You are prepared and committed to faithfully make that effort.
4. Results and Success Stories - Limited Liability

All of the Success Stories on our website are from a small selection of actual clients. Their written and video testimonials showcasing amazing results are authentic. These results are a product of hard work, discipline and commitment to the Coaching Program (section 3). The Company offers NO GUARANTEE for specific results you will get from enrollment in the Coaching Program. Everyone is different and everyone's success is different and depends on numerous factors, including, but not limited to, Your own drive, dedication, and motivation.

Inclusion of any Success Stories on our website is not meant as a promise or guarantee of Your own success. Success Stories showcase the results that are possible through active participation in the Coaching Program. We do everything within our means to help you succeed, but ultimately your ability to achieve the results you desire in your career depends on a multitude of factors, predominantly You taking full responsibility for Your own success.

The Company is not liable for any actions you take or do not take based on the information we provide or insights provided in the Coaching Program. Furthermore, the Company makes no guarantees whatsoever regarding any results based on any action or inaction relating to your life, potential income, professional relationships or career growth based on the materials we share or mentorship we provide through the Coaching Program.

5. Termination

The Company reserves the right to, at its sole discretion, without notice and without liability to You to terminate Your Coaching Program registration, disbanding Your access to community, and course materials with no refund, if You violate the Terms of this Agreement or if You fail to pay any of Your payments when due. In the event of termination, You are no longer authorized to access the Coaching Program content, community, or coaches, and the restrictions imposed on you with respect to the content, and the disclaimers, indemnities, and limitations of liabilities set forth in these Terms and Conditions shall survive termination.

6. Confidentiality

Subject to the Terms and Conditions herein, only You are being granted access to the Coaching Program, and during the Coaching Program you will be exposed to the Company's proprietary and/or confidential information (collectively “Confidential Information”).

Unless specifically and expressly authorized by the Company, You shall not use, teach, sell, disclose, reveal, provide or make available to any third party any of the Company's Confidential Information, including, but not limited to, course materials (whether in electronic form or made available to You in private social media groups, or otherwise), call recordings from coaching sessions or live training sessions, course documentation, teaching techniques, data, formulas, methods presented, processes, other education and Coaching Program materials, intellectual property, or any login member credentials.

You warrant, represent, and agree to (i) hold the Confidential Information in trust and confidence and avoid the disclosure or release thereof to any other person or entity by using the same degree of care as You use to avoid unauthorized use, disclosure, or dissemination of You own confidential information of a similar nature, but not less than reasonable care; and (ii) not use the Confidential Information for any purpose whatsoever except as expressly contemplated under this Agreement. The Company (or its licensor) shall at all times retain all rights, ownership, title, and interest in any Confidential Information.

7. Intellectual Property

You acknowledge that any and all intellectual property, including -- but not limited to, Confidential Information, audio and visual presentations, course materials, call recordings from coaching sessions or live training sessions, course documentation, teaching techniques, data, formulas, methods presented, processes, and any other materials or elements associated with the Coaching Program (collectively the “Intellectual Property”) -- is the sole intellectual property of the Company.

You acknowledge the Intellectual Property provided to You as education, is confidential and proprietary to the Company. You agree that You shall not communicate or make available the teachings, materials or information acquired or learned from the Company to any other person. Violation will result in the immediate removal from the Coaching Program.

Any and all trademarks or service marks that the Company uses in connection with services rendered by the Company are marks owned by the Company. This Agreement does not grant You any right, license, or interest in such marks or Intellectual Property, and You shall not assert any right, license, or interest in such marks or Intellectual Property that are confusingly similar thereto.

8. Testimonials, Reviews, and Pictures or Video

Mastery Insights Inc is pleased to hear from users and clients and welcomes your comments regarding our services and products. The Company may use testimonials and/or product reviews in whole or in part together with the name, job title, and company of the person submitting it. Testimonials may be used for any form of activity relating to Mastery Insights Inc's services or products, in printed and online media, as the Company determines in its sole and exclusive discretion. Testimonials represent the unique experience of the participants and clients submitting the testimonial, and do not necessarily reflect the experience that you and your business may have using our services or products. Your results will vary depending upon a variety of factors unique to your career and market forces beyond our control. Note that testimonials, photographs, and other information that you provide to us will be treated as non-confidential and nonproprietary, and, by providing them, you grant the Company a royalty-free, worldwide, perpetual, non-exclusive and irrevocable license to use them.

Additionally, the Company reserves the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. The Company shall be under no obligation to use any, or any part of, any testimonial or product review submitted.


9. Indemnification

YOU will, at your own expense, defend, indemnify, and hold the Company, its directors, partners, agents, training coaches, employees, and other representatives harmless from any and all claims, damages, injuries, losses, costs, and other expenses (including any and all legal fees and other expenses incurred in investigating or defending against any claim, action, lawsuit, demand, administrative proceeding or investigation, whether commenced or threatened), that arise directly or indirectly out of Your breach of this Agreement and/or YOUR access or participation in the Coaching Program.

10. Governing Law and Arbitration

This Agreement and any disputes relating to this Agreement shall be governed, construed, and interpreted in accordance with the provincial laws of British Columbia, without regard to any choice of law provisions.

Any dispute, claim, or grievance of any nature that you have against the Company shall be resolved exclusively in final and binding arbitration before a single arbitrator selected by the Company within a reasonable time of You giving notice of arbitration. Arbitration and venue for any dispute concerning, involving, or in any way related to this Agreement shall be held exclusively in the Provincial Court of British Columbia, located in the city of Vancouver. The Parties expressly waive any objections to such arbitration and venue and irrevocably consent and submit to the personal and subject matter jurisdiction of such courts in any action or proceeding. You agree that each Party shall bear its own costs and attorney fees in any arbitration, regardless of which Party is deemed the prevailing party. This agreement to arbitrate survives any termination or expiration of the Agreement. The Company can obtain from any court having jurisdiction a temporary injunction, preliminary injunction, or permanent injunction available to protect the Company's interest prior to, during, or following the filing of any arbitration. Any claim must be brought in arbitration within one year from when the claim arises.

11. Non-Transferability

Your enrollment in the Coaching Program is personal to You, and is non-transferable to another person, whether spouse, partner, members in your family, same household, or any other related parties. You may not assign or transfer any rights or obligations under this Agreement to another party.

The Company reserves the right to amend this Agreement from time to time without your prior consent. You are bound by any changes made after the publication of the changes on our website.

Should you have any questions, comments, or concerns regarding our Terms and Conditions and Privacy Policy, please email us at support@masteryinsights.com.